Our
system
Why are
systems important to you? Systems are the backbone to any successful business
and are necessary to ensure longevity. The roofing industry is especially
notorious for in-experienced companies. The problem is a good roofer with good
meaning will start a business with no planning or systems in place to handle
paperwork, accounting, payroll, taxes, administrative needs, contracts, quality
control on multiple jobs, etc. All though they have good intensions, and may be
good roofers, without the systems in place that come from experience these
companies are usually short lived. Eight out of Ten are out of business within
the first 5 years.
Consultation:(1st meeting)
This is a meeting between you and one of our Project Manager’s. We will discuss
your roofing needs, establish a scope of work, and discuss material options.
Our main objective is to establish a scope of work, your budget, and the
feasibility of meeting your criteria. Your Project Manager will then begin
researching your project, and put together options and numbers for your next
meeting.
2nd
Meeting:
Your Project Manager now has some options, numbers, and a detailed proposal that
will be presented to you and your spouse. If you are comfortable with your
Project Manager, scope of work, and our company we will give you some scheduling
options.
Production:
Production begins as soon as we receive your approval on the
paperwork. Materials are secured, crews are locked in, job folders are reviewed
by field supervisor, project manager, and foreman. A final site visit may be
needed to answer some final questions.
Job
Starts:
Savage Roofing will contact you with plenty of notice before your project
begins. By now you will know approximately how long your roofing project will
take, and should have made most of your material selections. Your customer
preparation list should have been communicated, and necessary living
arrangements made. Savage Roofing is dedicated to communication with you,
throughout your project.
Construction:
Savage Roofing will complete your project according to manufacture’s
specifications, building codes, and property standards. You will be updated on
progress, schedule, and change orders throughout the roofing process.
Walkthrough:
Although we are very thorough and usually 100% complete, our goal is to make a
lasting impression on you. When your roof is nearing its end, your foreman will
do a walkthrough with you. During the walkthrough you will point out any
concerns that you might have about your roof. If there are any they will
promptly be addressed.
Customer Evaluation:
Savage Roofing will leave you with a customer evaluation form that can be filled
out and sent in, or left with any of our employees. This is how you rate us,
please be honest and thorough. These forms are our best tool for measuring, and
evaluating the growth of our company. We want you to refer Savage Roofing the
next time someone mentions roofing.
SUPERVISION
Why is it important to
you? Quality control, and Safety are the most important reasons for
supervising a project. Most homeowners are not up on their roofs watching
every nail, or piece of flashing being installed, and probably wouldn’t know
what to look for anyway. To ensure that you actually get what you paid for
we supervise every project. It could also end up costing you if someone
were to fall off of your roof, which is why we have a no tolerance safety
policy in place.
Every
Savage Roofing project has three levels of supervision: Project Supervisor,
Project Manager, and foreman. Your main contact during the project is your
Project Manager. Your Project Supervisor, and Project Manager will plan,
schedule, and manage delivery of supplies/equipment and personnel to your
project. They will prepare and supervise the foreman and his crew during
the project. They are experts in all aspects of the roofing business and
will check daily on job progress. They will notify you of any developments
or concerns during the process. Any questions or concerns about scheduling
or processes during your project should be directed toward your Project
Manager.
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